Sport & Wellness
Reviews
Be careful if you purchase a gift certificate from these people. Contrary to Connecticut law they will put an expiration date on it. When you call to try and get it straightened out, they will NOT return your calls. I have a $250 certificate that expired six months after it was issued. I've left messages asking for a return call numerous times and have yet to receive one. So just a word of caution, only use cash with these people.
I was an employee at Sport & Wellness for a short time. I didn't particularly enjoy working there as I felt I received no support for the format of classes I taught, but I kept on doing my best to give the students a solid workout. When I left to move out of state, I was told they would send me the rest of the money they owed me in the next pay period. However, they ended up paying me for less than half of the classes I taught. I thought it was just a mistake and called to amend it (this ended up comprising of several calls to the gym and to its corporate office), but nothing was done about the oversight. Michelle at the corporate office kept on telling me she had sent a check, but no check ever came (even though, incidentally, the tax form came from them at the end of the year, so I know there was no mistake with my address). I've since called the office and/or gym at regular intervals but no one has ever bothered to call me back. Unfortunately, I'm out of state, or else I would make a bigger ruckus. But really! Who does that? If they treat their other employees as badly, I can only foresee a terrible end.
Welcoming atmosphere and positive all around from the front desk to the trainers. Tennis is good with some excellent pros. Classes are plentiful though some are in the startup mode and need more people, but that will come. They are missing some weight machines, but the ones they have are very good. The only negative is that they play pop music in the workout area at such loud volume you can't hear your own ipod programs. Otherwise, it's a good experience.
I was a member when the club was called beaver brook and I think that it was better back then than now. Before it was just tennis and I loved it. Now there is a weight room, basketball court, and over view. I mean I go to the weight room 1-2 times a week but everything else there i don't use and I'm paying for. I do believe that if you are looking for a good instructor for tennis, you should have lessons with Rob Howard. He is very nice and is a scout for college solar ships.
I have been a member here for almost a year. Over the past 4 months the gym has really done a 180.. i really enjoy it now. They have rearranged their weight area to be more efficient and offer many great classes.. The personnel is very pleasant. One stand out is the trainer Max he is a nice person and is very dedicated to what he does...Kudos...the rates are fair and the environment is very pleasant and not intimidating. My only complaint would be the lack of equipment..for example row and lat pulldown machine, hammer strength equipment, dip rack, and second smith rack for squatting since it gets crowded from 4 to 9...but to be fair they do have a great variety and sufficient amount of free weights and kettlebells...