GoodLife Fitness
Reviews
I went to this gym today, to inquire as to prices as they don't post them on their website. The reception I got was more than rude, and the staff were ill-informed as well. After several minutes of being repeatedly asked the same (simple) questions I was passed off to the manager, who still could not answer my questions without the complementary tour (which I didn't have time for). At which point I asked, for the umpteenth time, what the prices were - this was given by an answer of they don't have brochures or anyother material to pass to customers; which I found stupid as their competitiors are more than happy to give you written materials to compare rates and prices/packages. Overall I left with the opinion that this gym is run by the stereotypical jocks who can't seem to get their collective asses in gear to run a decent, customer oriented business. I will happily take my business elsewhere where the staff can answer questions designed for the simpleton.
A bit on the expensive side and i hate that they don't let you put your membership on hold while you are away on vacation. I moved to a different city and still had a couple of months to my contact and was advised that i would have to pay an extra 10 dollars because this club was more expensive. I think this is grossly unfair....you have no choice but to accept any amount they throw at you until your contract is up..Why would i consider renewing my contract when i am getting average service for a premium fee. Paying 63 dollars a month with no towel service....watch out!!!
It is an awesome gym with excellent instructors