Pulse Premier Fitness
Reviews
Would give zero stars if the option were available. Same issue as another reviewer with the cancellation. When you mail the letter they'll claim they never got it and continue to bill you for a couple extra months. The first month slips by as a thought they didn't get the letter in time. The second month is just free money for them. Management is terrible. The equipment is decent but always greasy feeling. No cleaning? In a gym? Really? You get what you pay for and with this place, it ain't much.
I would also give Pulse a zero star rating if I could. Like many folks, I too have had a worst time dealing with this gym. There are good reasons this club has to offer $10/mo memberships and it's my opinion if they didn't, they wouldn't be around. Once I get my issue resolved, I'll post a complete write up of the events that took place. At this point, I too am considering calling an attorney and the Better Business Bureau. Save yourself some time and many headaches.
I wish I could put zero stars! I utilized the location in Hot Springs and in order to cancel your membership, the Bryant office needs a hand written cancellation letter. The manager of the Hot Springs Branch told me that if I wrote a cancellation letter then she would hand deliver it rather than me mailing it. Needless to say, the Bryant location refuses to cancel my account or refund my any of the money that they owe me. This happened back in June of 2013 and it is not December of 2013 and I am still getting charged and I'm having to open a lawsuit to get my money refunded. They currently owe me over $130 and are still charging me.They also claim that at first when the Hot Springs manager brought my letter they informed her that it would not work unless received through mail, I was never informed about this. When I did send a letter to the Bryant office, they claim they never received it. I guess I'll be mailing yet another cancellation letter! Not to mention I've been in the Bryant area multiple times and I can't drop off a letter to the gym, it has to be received through the mail. This is ridiculous!
Sweet gym. $10 bucks a month doesn't hurt my wallet either. Always clean smelling and friendly staff makes me feel welcome
Great gym, wonderful quite setting, very clean...would recommend anyone to join