Planet Fitness
Reviews
Stupid people run this place. I got a call saying my membership dues are going to be billed to my bank account. I called them back saying you have the wrong number because I've never been a member here ever and I don't live in Hayward. stupid person (I kid you not) says "ok member id number?" I said No...I just told you I'm not a member. stupid person again says "ok member name or member number?" I said no you called me and I am not a member so my name will not be there. Extremely stupid person says "well I can't help you without your name to look you up". LOL I can't make this up! I said ok...bye!
You can sign up for a membership online, but beware you cannot cancel it online nor on the phone. You must go in person or send "certified" letter to the "home" gym. Come on?! I never even used this tired gym, but paid for 2 years as it is so inconvenient to get to. Now, got to write a letter and get it certified, trip to post office and definitely follow-up again to make sure they actually cancel it. is it possible they don't follow up or make it easy to cancel to deter cancellations? I do believe thats the case. what an old school con.
I'm just here for the free shower. Good shower!
The staff is friendly. Plenty of machines. Need more air/fans.
24 Hours M-F 5AM Monday - 9PM Friday 7AM - 9PM SAT & SUN I
