24 Hour Fitness
Reviews
I was a 24 hour fitness member 5 years ago. I wanted to try the super sports with a friend, who is currently a member. I printed out the 3 days trial and handed it to the sales. He gave me a tour, and sat down. He then gave me 3 types of memberships and asked me to pick one. I told him I wanted to try it out first before deciding. He actually said this. " You have been to the gym before, whats the different between a 5lb weight here then the 5lb weight at other fitness center. They are the same, you don't need to try. Besides, I can't sign you up for the trial because you have been a member [ 5 years ago at a regular 24 hour ] before." NOTE: The fine prints CLEARLY states, you can use the 3 day pass if you have not been a 24 hour fitness within the last 6 months. I guess these sales can't tell the differences between 6 months and 5 years. I am avoiding this 24 hour fitness and so should you. Try City Sports, or Fitness 19.
TL;DR The 3 days pass is a scam to get you to the facility to sale you membership. If you don't sign up for membership, they will use bogus company policies that are not on the fine print to deny your access. I stopped by this location with a friend to check it out before signing up for membership. I live in Sunnyvale; my friend lives in SJ and has their membership. When I told them I want to use the 3 day pass, he pass me to a guy name Zeb Gabnolia. Even though I straight up told the guy I just want to use the 3 day pass to try out the facility and had no intention to sign up for membership right away, he insisted to give me a tour which ends at his office. He then tried to get me sign up for membership again. I told him I can't sign up membership without even trying it out, he then said the 3 days pass only apply for local residents who have an address in SJ. He claimed it to be the company policy so I showed him the fine print of the 3 days pass that says the pass apply at multiple locations. He started reading the fine print and then point to "policy subjected to changes" claims it's what prevented me from using the pass. At this point I'm annoyed because I wouldn't even go to the facility if I knew there is such restriction. I think he is lying so I asked to talk to his supervisor to clarify the policy. He them claimed he is the membership manager and asked us to leave. Total waste of time. Bad customer service and deceiving sale tactics.
Wish they had a coed sauna instead of one built into the locker room. Need to detox after workout. Too many homosexuals in the sauna. I never look at their faces or talk to any of them, but would rather not be around them at all. Glad they enforced policy of requiring bathing suits in the sauna area. Before that these homosexuals were running rampant naked. If you see any homosexual violating dress code policy, report immediately.
Good gym, well maintained. Staff is very nice, and new equipment.
It's easy to assume that the larger the gym, the more space you'll have to work out, or more open machines you have to hop on. Never the case. It's a nice facility and things are pretty well kept. However, no matter what time I've been here it always seems like a cluster of people on every treadmill, elliptical, or bench. Tip: there tends to be open space to stretch out and do abs in that weird secluded room to the left of the cardio machines.