I would not recommend anyone to Pole Control Studios. Their business set up seems to be very disorganized. Their initial registration process is very difficult, especially if you are looking to use a Groupon for your first attempt at exploring their services. Their policy states that the expected turn around period confirming that your registration has been processed is within 3 business days. Although, from my experience they clearly have no idea the IMPORTANCE of replying back within a reasonable time frame. I invested in two Groupons and exhausted all my options (e-mail, phone, location) in trying to successfully secure a spot for their introductory class and obtained ZERO replies/results. After trying to register multiple times and being under the impression that my request had not been received, I finally heard from them via e-mail asking me to stop sending requests and informing me that I had an option of paying an additional fee if I had any interest. EXCUSE ME!?!? Apparently, due to their business model, every time that you send a request it opens up some type of account somewhere making them responsible for a $15 dollar fee. I'm almost sure that, that is the only reason I was able to hear back from them since their inability to reply back was costing them money. After receiving their very unprofessional e-mails I politely replied back asking them for guidance and expressed my frustration at that point. This was over a week ago and I still have not heard back from them. DO NOT WASTE YOUR MONEY AND TIME WITH THIS BUSINESS. *** 12/24/14 - It is very unfortunate to see that it took all this for a business owner to take his business serious. If evidence is required, I can certainly provide it myself. Thank you for the kind e-mail that I finally received yesterday (12/23/2014), it was very nice hearing from you. Unfortunately, I do believe it is very inconvenient for a paying customer to have to go through all this to get some type of respond back, I feel it would be very irresponsible on my part to not make other people aware before they waste their TIME and MONEY. Thank you again for taking the time to reply back.

so I've been wanting to do this for so long and i finally went for my intro class and i had a blast the lady was very nice, welcoming and made u feel comfortable she answered all questions i had. I learned moves and it is not easy lol i was so sore the next day. I really worked muscles i didn't know i had lol such a great workout and a fun time doing it. The only thing is i wish i could reach them by phone but other than that i cant wait to take my other classes, i love it!!!!!

I attended my first pole class last night at Pole Control Studios. I was a little nervous but super excited when finally using the Living Social deal I bought a few months prior. I have absolutely no experience with the pole but I’ve always wanted to try it and I’m ecstatic about how much I enjoyed my introductory class at this studio. The booking process was somewhat confusing, took several loops around the website and careful reading of the directions to figure out how to properly sign up as a new student. The website states at multiple points that emailing about inquiries and booking online (for subsequent classes) is best but it looks like these instructions were ignored by many of the reviewers – hence their negative reviews and total lack of ability to read instructions. Admittedly, their website needs a little work to become easier to navigate but if you take the time to read it, it will make sense. I arrived 20 minutes early (gotta catch that street parking when you can!) with plenty of time to change clothes in the changing room and stretch in the adjacent studio across the hall. All of the staff was very helpful, friendly and supportive from the moment I stepped through the doors to the very moment I left. You will have little open cubby spaces to store your belongings near the front of the studio (not locked) which should be enough for a medium-large gym bag and a coat. I wouldn’t recommend bringing multiple bags or bulky clothes because you may not have enough space for your belongings. After a quick arm, leg and back stretch and a tiny bit of ab work, we jumped right into some basic moves including walking around a spinning pole (these are NOT the static poles), front hooks, back hooks, ballerina, and chair poses. You will have a definite advantage if you have established core strength, decent balance and upper body strength as you can hold positions better and transition into different moves with less effort. Makes all those crunches, Russian twists and leg raises worthwhile! The staff is very attentive and works with each student in a very mindful way; they make corrections to your body positioning and technique, offer tips and advice and overall great individual attention even in a group setting. They warn that after your first class, you’ll probably have sore arms and not be able to lift them above your shoulders. That doesn’t seem to be an issue for me – my arms feel fine but the back of my knees are bruised up! You may want to plan accordingly if you need extensive use of your arms the next day or don’t want to sport bruises at the beach or some dressy event the day(s) after. Less than 24 hours later, I’m still just enthusiastic about my experience and have already booked my next class. I’m definitely looking forward to coming back! :)

I had attended a party for Ladies Night Out and we had a fabulous time. I recently bought a Groupon and took my intro class last night. I love it and look forward to taking more classes. The instructor is very friendly and the environment is comfortable. You know you will make mistakes but they are great at improving your form and technique!

Terrible customer service. I had bought a Groupon and was looking to use it after it expired just for the face value of the class. When I called to inquire why I would be paying extra I got a loud rude man on the phone who was saying he wouldn't pay the taxes, I should have to. At this point instead of potentially paying the extra money to take the class, I cancelled all my classes I had signed up for with them. Terrible customer service, rude, and I wouldn't feel safe going to the class with a rude bully potentially in the building. I would NEVER recommend this business.