This place is Dirty. The staff is not friendly. God forbid you want to cancel your membership. I cancelled my membership, only to be charged 2 MORE MONTHS on my credit card even when I was told I would not be. When I called to have the charges reversed, the manager did nothing but refuse to assist me and referenced the agreement I signed which stated nothing of what was done or what he was telling me. Do not sign up, you will regret it.

The two comments above about the gym being dirty are completely false. This is the cleanest gym I have ever been to. There are towels and spray bottles with cleaning solution all over the gym and everyone wipes down their equipment after each use. There is never any broken equipment because they don't allow the fags you see at most gyms drop the weights. As far as the manager goes, he is not very friendly/talkative to his customers but you don't go to the gym to talk with the manager anyways, so why the hell does that matter? Overall, great gym!

This place used to be somewhat decent when it was cardinal fitness. Since it has changed over to charter fitness it is now a huge joke. The customer service there is terrible. The manager who works in the evening is boorish and unfriendly. When my friend tried to cancel recently because she was moving, that same manager refused to let her cancel and just insisted she find another charter fitness nearby wherever she is moving to. Furthermore, the sanitation is terrible there now. Employees used to regularly clean the equipment (when it was cardinal fitness) and now its a rare event. Most of the cardio equipment is now very outdated and falling apart (with the exception of the treadmills). Do yourself a favor and look elsewhere, the local YMCA may be a bit overcrowded, but its better than this place.