I've attended various gyms for about 10 years now. This gym is the worst I've ever been to and its not even close. I started working out there and it wasnt terrible at first. I work an 8-5 job and go around 7. It started becoming a regular habit for the trainers to kick me off equipment in favor of their clients. I understand that personal training is where they get most of their money but I should have the same right to use the equipment as anyone else. After having several weeks of a frustrating workout experiences, I decided to cancel my membership. I stopped by the office to cancel and was told I'd have to pay a $50 fee but I'd be see my cancellation notice in the mail soon. Fine, I can deal. I receive a call about 5 days later saying that I in fact cant cancel (cant pay a fee or anything) unless I can prove I've moved or become permanently disabled. Not only was I told that my membership would be terminated when I requested but I also asked when I signed up if I would be able to cancel and both times was told there were no obstacles. I've tried many times to speak with a manager and have had no luck getting her to respond to me. Terrible place.

I canceled my Membership a Month before it was set to auto renew and the lady I talked to "took care of it" only to find out 3 months later not only was I still being charged, I was being charged DOUBLE!!! Trying to sort it out with one of the staff members was a PAIN! She kept giving me different stories on why they can't refund me my money. She offered me a $30 refund and said that's all she could do and I said no! Then she jumped the offer up to $90 which was better but not the $186.00 that they owed me. The lady then told me she would cancel my membership for SURE this time and come to find out 3 days later I still had a MEMBERSHIP! I demanded to talk to the Manager multiple times only to get Bullshit stories of why I can't talk to her. I'm not really sure how the one young lady has a job there after how badly she handled my situation and not canceling my account like she told me she had. Kelly was alot more help but I still feel like I should of been refunded more than $90.00 of the $186.00 that they owed me. Stay away from Alyszia if you wan't things done right and stay away from this gym so you don't get charged for their screw ups!

Everything is always sticky.

I laugh at the other low ratings. This gym maintains all their equipment and the staff is excellent. Everyone, from Hannah and Emily who manage the office to the trainers Brett, Chris, and Drew are all personable quality staff. Regarding the other comment about stickiness...do not know whrer they are coming from......I never experience it as an initial wipe should be done anyway!!! Great facility and I have belonged for 1.5 yrs as a 6-7 day a week user!!!!

I went in for the $1 sign up sale. sales rep told me there are 2 membership plans $41/month for 12 months or $36/month for 18 months He showed me around and I said I would take the 18 month deal. After filling out all the paper work he adds there's a "$39 per year equipment fee" what's the point of that. Why not just make the membership $39 or $40. I probably would have still signed up but when someone tells me one price and then changes it at the last minute, I say forget it can't trust them STAY AWAY FROM THIS CLUB!!!!!!!!!!!!!!!!!!!!!