Powerhouse Gym
Reviews
I used to love going to this gym and loved getting a work out with other locals. But now I hate this gym more than anything and resent the poor service I receive. Every employee in this gym has no idea how to work their new payment system which was changed several months ago. They have charged my card for several different memberships I never purchased and failed to correct it the first time. The first time it happened I decided to eat the extra 45 dollars they charged me because no employee was able to correct it and I was glade that their awful bill collectors had stopped calling me. (they will have a collection company rip you a new one if they think you are not paying) I thought this would be the end of things and life could go back to normal. Recently I was told that my membership was up, (it was not turns out they where looking at an old account from two years ago!!) After about thirty minutes of waiting I was told to come back another day because they could not figure out what was wrong. What the heck! Later that night I came home to see that hours later they had simply opened another account and where now charging my card double! Why would I want to be paying for two memberships at the same time??? Anyways I don't know how I am going to sort this out but don't give this gym your account info.
Love the Gym itself but employees are not helpful and have overcharged me twice for a tanning package I never bought.
Love the gym... Been going less than a year and have seen nothing but positive changes. Great childcare hours, more classes and a bigger spin room! There is even great communication and encouragement on the Facebook page. All this at a GREAT price. What's not to love?
Great gym with great owners.
I love this place, everything I need under one roof and for one great price! Staff is always knowledgeable and friendly.