When I first went to the gym, I was greeted by warm & friendly faces. The gym is very beautiful inside, has many options to get well & healthy physically and spiritually. It was very clean and organized. Some of the staff, I am still friends with. The problem I had was when exactly the membership ended. I signed up for a year which costs around $43 per month. I "thought" the membership ended after that year that I signed up for. But, it does not end, it carries over. I was unaware of this. I contacted them by phone explaining my situation, the girl at the desk who answered was very nice and forwarded my message to Bethany who is the manager there. Bethany responded back promptly the next day. She canceled my account, but could not refund the money for the month paid outside of the one year agreement. They had no problem waiving the 30 day written notice, but could not refund the money even though I will not be using the month, nor even visiting the grounds. I explained this, their reply was, "They do not care if the money spent is used or not." I could tell Bethany was getting frustrated with me over the phone due to the comment, "I am not being rude." Either way, whether I get a refund or not, I encourage all who attend this gym, read the fine print and ask questions before signing up on a membership. Make sure you have a clear understanding of what you will pay prior to any agreement. The people there are awesome, the gym was awesome, but a little mishap like this on my part & others can make a difference in your experience. Would I recommend people there? Yes& No, yes because it is a great place, no because if you do not fully understand what you are doing with your money spending it there, you will be out that money and just have to deal with the loss.