Planet Fitness
Reviews
Newly remodeled, but don't let that fool you. Now there's even MORE stuff to get filthy! Broken paper towel dispenser in one of the tanning rooms has been broken for at least a year. Water fountain has had a mop bucket under it for probably 4-6 months now because of what I assume is a leak. Water bottle fill station is covered in bacteria film. The floors in the tanning rooms are filthy. Filthy. One more time for emphasis...FILTHY. Even the walls have weird brown drippy stains on them. I no longer use my guest pass that comes with my Black membership because it's embarrassing.
I am with Tom Jones & we are going to workout. Ready!
Worst customer service i have ever experienced. My job transferred me on friday. I have not used the facility in a few weeks due to the water being cold in the morning for the third time this year. I called in to cancel my membership due to the move and not wanting to be billed. Assistant manager Christian told me "the customer" i was being unreasonable. All i was asking him to do is either wait to do payment on my account till they receive a letter in the mail or pay for my gas so i can go to facility to drop a letter in person. Offered to go to local planet fitness and give them the hard copy to give to them. Offered to fax and mail a hard copy.
This gym is a great value. Watch out for all of the "New Year's Resolution" people, they flood the gym between January to March. Otherwise, I haven't had any issues.
Great especially during late night n early hours when there's hardly n e one there
