A member for over three years and went from downtown to work out at the May location because I loved the environment. The classes and cardio cinema were my two absolute favorites! Love all of the updates and changes they just made at the May location also. Now I'm at the downtown location because it is closer and I am obsessed with their version of spin class and the kickboxing class.

Judgement free gym! I personally go to the downtown location, and I love it. I have never felt more comfortable and safe at a gym. It is a very friendly gym, and the people that go are not the judgmental kind. Everyone I encounter is encouraging and uplifting. I came in as an inexperienced gym goer, and I never felt like I was being stared down or judged. It may seem intimidating to work out around some of the bodybuilding members at first, but they are too concerned with their next set to worry about judging you. It is pretty quiet in the mornings and after 8pm. The yoga bar upstairs is pretty awesome too. They give a discount to gym members! You basically pay what everyone else pays to do yoga, but you get a free gym membership when you think of it that way. I hope this gym never changes!

Their cancellation policy is absolutely ridiculous. When I signed up they said after my contract expired they would continue to charge me the regular monthly amount until I called to cancel. It was up last month so I called to cancel and you actually have to mail in a 30 day notice to cancel form. They literally make it to where they can charge you another month. I recently moved so after reading the form I called to see if there was anything they could do to not charge me another month since I don't even live in the area anymore and they just said no. Great company...just wish all of their members realize they will be charged a month after they cancel and there isn't anything they can do about it.

Better fasten your seat belts when you want to cancel your membership. Disgusting how they prey on a health problem to keep you under contract. Visit another gym.

Do not under any circumstances give this gym your business. I have been trying to cancel with them since February and it is now October. They have made it incredibly difficult to cancel. The cancellation policy depends upon whom you ask and a different answer will be given. I called to cancel my son's account and they said they wouldn't give me any information because my son would have to come in and fill out the cancellation himself. I explained to them my financial information was on the account for my teenaged son but they still would not budge, nor did they ask me my name. So, my son went in and filled out the information and left the key with the person on duty. They didn't say he needed to do anything else. I noticed a few months later that I was still being charged and contacted the company and I was then told that I didn't do the paperwork correctly. That you don't turn in the paperwork at the location. That you have to send in the cancellation paperwork by certified mail. I explained to them my concern and no one said that I needed to fill it out or have my son fill out the information. The manager said that he has no record of me calling, therefore it never happened and too bad. I spoke with the manager again last night after waiting for weeks to get this resolved and he basically called me a liar. AND I went to my bank to put a stop payment on them today and they are STILL charging me. In fact, they are charging me days before they normally do, probably to make sure I didn't put a stop payment on it. I am outraged that this company is treating me this way. I am filing a complaint with the attorney general, Better Business Bureau and will review wherever I need to. I want them to change their policy and treat their consumers in a fair way.