Worst experience ever: I just returned to the area and stopped at the closest gym. 99% of the people I know have had a bad experience here. The employees are EXTREMELY RUDE! One criticized me the entire time we talked, but not about my body, diet or anything relevant to the reason that I was there. He seemed very gloomy, ill, and negative. That's definitely not the type of staff I want to deal with when I'm trying to bulk up and remain fit. The owner's son seemed to be friendly, but everyone else was a bit unprofessional and rude. This place really needs to get it together! Anytime and YMCA are much friendlier and they cost less.

God help you if cancel your membership and are owed a refund. Wayne, the club owner AUTHORIZED THE CANCELLATION IN MAY for a refund of $395.95. Great. But WAYNE'S HELP ENDED THERE. National Fitness (in Utah) handles billing/collections and unfortunately REFUNDS, not his club. SINCE M-A-Y NATIONAL FITNESS HAS GIVEN EXCUSES... they won't give the refund via the credit card because Wayne processed the original credit card payment (not National Fitness) so refund check #1.... got mailed it to the wrong address... wait 30 days... re-mailed. But it never shows up. Must be lost.... being tracked... wait 30 more days. Customer service says accounting will call in 7 - 10 days. No call. CS again says accounting will call you in 7 - 10 days... may have to be mailed again, wait 7 - 10 more days just to find out IF they will mail check #3. Or is it check #4? Or #5? IT'S SEPTEMBER!!! And now it may be 30 more days??!! What a run around!! ARRRRRGGGGGHHHH!!!!

Be prepared to deal with lots of headaches. Once you sign their contract, it is impossible to cancel. In addition, lot's of hidden fees. Judging by the age of their equipment, building upkeep, and their customer service, it seems to be a sinking ship. I switched to 9 Rounds Fitness across town, great place to work out, and friendly staff.

I am a member here and the place is very clean. There is a movie room and sauna. There is also always room to actually work out. It is not overcrowded