Anytime Fitness
Reviews
Horrible customer service, trainers are rude and get in your way, and they trick you into signing contracts for the rest of your life. You have to sign another document to cancel even after your contact is up.
I'm not sure what gym the "one star" people are going to! I have been a member at Anytime Fitness in Greer, SC going on my 5th year. My wife also joined almost a year ago. I have taken great strides in my physical fitness and it's not just because of all the state of the art equipment at Anytime. It has a lot to do with the friendly, professional and knowledgeable staff. The office staff have always been very friendly and helpful to me. They take the time to solve any issues that may arise or just to have a friendly chat. The trainers are top notch. They are always willing to answer any questions about equipment or exercise. They have helped me reach goals that seemed out of reach on my own. They take time to encourage me even when I'm not training with them. I have gotten to know each one of the staff members and they are like family to me. I can't imagine working out anywhere else. LOVE YOU GUYS! AND...I'm very excited about the expansion. Woo! Woo!
My entire experience with this gym has been a thorn to my side. My biggest mistake was signing the contract which there's no way out of unless you move to a place that's 50 miles away from one with proof or are physically unable(disable) to work out which apparently from what I'm reading doesn't matter either. They don't explain much about what you're about to sign and for good reason. The whole "sign here, here, and here" got me into a auto-renewal. You can cancel that, so I did. I went there and asked them to cancel and the lady that helped me said she did. A couple months later I go back to see how much I owe and I notice on their screen it has "Auto-Renewal - Y" I said WTF. They had lied to me and when I asked why it said yes next to it, she said "you need to sign a form to finalize it." I wonder why she didn't mention that the first time... Simply this place is untrustworthy and they charge $39 a month...more if you include the sauna or some other stuff. I'm finding out that they're other gyms that are cleaner with more space and have good deals available and I'm stuck with the whole in the wall.
Please excuse the mess as they are currently in the process of expanding the Greer location with an unofficial ETA of mid 2014. Anytime Fitness is so popular here in Greer that they need more space. My whole family now has a membership and whether it is a nice relaxing visit to the far infrared sauna and water massage bed or an invigorating workout with one of the excellent personal trainers, the facility has something for everyone. In addition, the office staff is always super friendly and helpful, and if you need a workout outside of normal business hours, the facility can be accessed by members "Anytime" of the day. Stop in during regular office hours for a Q&A tour of the facility and you will see why it is so popular.
NO STARS! I Won The Spa Package at the She Show in Greenville. Lucky me, 5 free 1/2 hour Hydro-massages for me and a friend. I scheduled an appointment and I had a 1/2 hour hydro-message then it was my friends turn. While she was having her message I noticed the bed was leaking water all over the floor. My friend did not get her message as we all were afraid of the large puddle near the computer on the floor at the foot of the massage bed. Ashley called to invite me to reschedule. So I did. When I got there the massage bed was still out of order. THEY DID NOT CALL TO CANCEL. I WASTED MY TIME DRIVING OVER THERE. THE KIDS THAT RUN THAT PLACE ARE NOT MATURE ENOUGH FOR THE JOB.