Life Time Fitness
Reviews
People are not very friendly, and there are a lot of girls in make up, hair styled and $200 work out outfits. The facility itself is nice enough and there are good selections of nautilus but not as much as I would expect for the cost. Yoga classes have been so crowded you can barely get a space, the teachers have been fine, pretty advanced moves, it is a nice looking studio. The pool/hot tub are extremely chlorinated so that I have itchy skin after each use, the treadmills are placed strangely so you're always staring at someone who works there or someone else working out while you run. I haven't tried the outdoor pool yet but it looks nice! The kids club has been really good for my under one year old.
I am traveling in the metroplex for work for the next month or so and I belong to Life Time in Ohio. I must say, I was impressed with the friendly people greeting me at the front desk to those working about in the club itself. I am not one to shy away from others, but, being away from home I am always more open to talk to folks and at least say hello. My experience here was nothing short of welcoming. I have been working out between 11am and 2pm most days during my trip. So far, I have found that the club isn't overly crowded during these time and I have had ample opportunities to use the equipment. Never once did I feel intimidated or unwelcome. I would recommend this club for anyone looking to join a full service health club in the area. After also having read some of the reviews - one must always get things in writing - especially in the ways of contracts, etc. Life Time is a national organization - I can only speak from personal experience, but, if others have had membership issues, remember to always read the fine print. I have actually opted out of my Life Time membership twice to get a better rate. Most if not all health clubs will run your last month dues before terminating your contract or starting a new rate, similar to renting an apartment - first and last months dues are almost always collected up front or at the termination. I find it hard to believe that educated people fail to read and fully understand terms of any agreement before signing. C'est la vie.
Bring back the racquetball courts PLEASE!! All else is wonderful, but I joined for the courts and they are gone?
This gym has a lot of great options. However, It's now a Platinum class but offers a lot less than many Gold class gyms I've been to, which is disappointing. Things they could improve: Bring back the racquetball courts, increase the rock wall times (so people can actually use the wall), improve staff education (employees are usually clueless or misinformed about basic FAQ), getting broken machines fixed as quickly as they advertise when you first signed up, prohibit minors from the weight room, and upgrade machines to AT LEAST Gold class standards.
LIARS!!! Last November, I came in to find out about a membership and told them I used to work out at the North Dallas location. I spoke with Chandler Loyd and he told me they held a promotional incentive that if you join and change your mind, you can cancel within the first two weeks and get a full refund. He insisted on it and I joined. I did not have a good first week there and did not enjoy some of the other members' attitudes while playing basketball and thought it best to leave the gym before I get in any altercations with other members. When I asked to cancel and get my $98 refund, because I was still within the two weeks, I was told I did not qualify for the refund because I was former member of another club. I informed the management that Chandler did NOT tell me this and that he absolutely knew I was a previous member of another lifetime gym (because your information is in the data base when you join any lifetime gym) and said told me I could be refunded if I cancelled within the first two weeks, He did not tell me that I wouldn't qualify if I was a member in the past. When I confronted Chandler and location manager, Chandler proceeded to LIE and said he never told me that, even though I had notes I took from the meeting with the specific cancellation cut-off date. And the manager got on the phone and said, he understood my situation but said he had documents I signed stating this and one of us was lying and he chose to believe his employee over the customer (me). In other words, he made me out to be the liar. I was not refunded my money and I was charged an additional $100 for my next and final month. These people are liars who will say anything to get your business and cover their own asses. I have told all my friends and family to never join this gym. The facility is nice and most of the staff are very courteous but when I am lied too, and the management supports lying staff when confronted, I draw the line. Basically, I was told they were sorry to hear I had a bad experience but they had my money and wasn't giving it back no matter what they promised up front.-F--You! My advice: tape record your conversations with the sales staff and keep your lawyer on speed dial.