It's OK. The machines are decent. They changed the leather not long ago but it is obviously very low quality because many seats are "cracked". The older guy who gives bad looks...yes, it's true. He hardly ever says "hello". I don't think he is bad, it's just he doesn't have a friendly face. I don't need trainers so I don't know if they are good or bad. I did have an issue with one of them. He didn't let me use a machine because he was "using" it to train another person. BUT he kept on talking to her and didn't use it after 5 MINUTES of talk and talk. I saw him saying "No" to another person. That was ridiculous. The mens restroom is not clean and the lockers...well most of them don't work. There's even a sign that says something like "don't leave things in the locker because they are usually vandalized and we won't be responsible for that". If you don't have high expectations the gym is good enough.

Try cancelling, they make it impossible. It's 2015, but you have to cancel by going into the gym or sending a certified letter. Basically, this is an attempt to make sure they can continue charging your credit card. it's not helpful and ridiculous that they can't cancel your account on the phone. Other than that, the gym is nothing special.

This is the best value in fitness centers in Dallas. All the equipment you could ever need, great hours, and low cost!

We live closeby to this gym, so last summer my 19yrold son went over to sign up for a month to month membership, because he was leaving for college at the end of August. He was told that was "no problem"...pay for the two months, then cancel the membership in August.."NO PROOOBLEM"! Well, PROBLEM...they are saying he cancelled his membership "early", which was not allowed according to his 'contract'..so now there are collection agencies coming after him and me for the $280 "early cancellation fee"...Do not sign a contract. Do not use a credit card. Better still, just don't sign up w/ this chain, as they are liars and dishonest. And from what I read online, the Gold's Gym just down the street is no better. Just go for a run or bike ride at the lake. Save your money.

Customer Service is among the worst I've ever seen. Absolutely no inclination to help or reasonably deal with any issues or concerns. I have never before posted a negative review for any business, but the management team at this business is beyond excuse. I know the cost of membership is low, but after my experience I can understand why. This is truly a case of getting what you pay for. This literally is the worst experience I've had with a gym. Do yourself a favor and stay away.