Horrible customer service. There is no correlation between your contract and when you actually last went to the gym. My husband and I just figured out that a charge that looked like utilities was actually the gym charging over $60 a month for a membership neither of us has used in almost 2 years at least. They auto renewed our contract with no notification to us and when I called, they had my email and phone number listed correctly! Because somewhere in the contract it states that "after one year it auto renews" they refuse to refund the money they have been getting from us! This is just shady business and I will never be using a gym service that is backed by National Fitness.

Most importantly, beyond what anyone else has to say about LUFC, the staff members and owners are great people who try their best to make sure every customer leaves happy and satisfied. After all, the meaning of life is what you can give to others to make their world a better, healthier, and more joyous one.

I like going here because I feel like its a focused gym and its never really crowded, but the weights are always racked incorrectly, and I feel like its crowded with the machines.

Do not sign a contract for any gym who uses National Fitness. Look them up online. I was a member originally at Sound Body Fitness, and I was automatically converted over to LUFC when the location changed. I had changed banks at one point, and failed to update my credit card information. Well one day when there was issue with my account, I call to resolve it and I had at that point somehow owed hundreds of dollars! We're talking the same day I learned there was an issue. National Fitness is absolutely insufferable. They talk down to you, harass you, hang up on you when you ask for a superior, etc. I tried getting in contact with LUFC multiple times regarding these issues. With many failed attempts at receiving a return phone call, I gave up. They obviously weren't too concerned about this horrible experience I was having. I enjoyed the facilities. However, National Fitness is absolutely a RIPOFF company and they are the ones behind the contract you sign at LUFC. I am now at Thrive Community Fitness contract-free for $19.95 a month and I couldn't be happier.

Among having great classes and everything I need for a efficient work out, the part that matters to me the most is that they have great childcare. I can't work out if I am worrying about my kids- but the staff especially Chrystal is great with them and every time I peek in, or take them home they are smiling and happy. The gym is very clean, the locker rooms are nice and the sauna is wonderful. I have no complaints whatsoever! The body-pump class is my favorite, Victoria and Melanie do a great job and I give that class the credit for helping me in the final push to pass a physical fitness test I had to take recently!