24 Hour Fitness
Reviews
I've been a member here for over three years (as of 4/2014). The price is right (I've been buying the Costco two-year membership, which puts the monthly rate at $16 or so) and so is the location (for me). The machines (cardio, resistance) and free weights are all I need, although the joint can get crowded after 4pm on weekdays, meaning you often have to wait for a machine, find an alternative, or do without. But maintenance is an ongoing problem. Machines get broken and stay that way for months, the locker rooms need better housekeeping, some TV monitors seem permanently broken (no attempt to repair or replace). The staff is friendly, though, and four or five of the trainers are excellent, if a bit pricey (although I wouldn't hire some of the other trainers to walk my dog). Update on 2/8/2015: 24 Hour got bought by a new private equity firm in the last year, and the new owner (AEA Investments) jacked up the rates. For me, they've effectively doubled--the Costco 2-year membership is no longer available, and the one-year membership costs what the two-year deal did before. Most of the other gyms in the area now cost less. In spite of the new higher rates, the maintenance is no better--poor housekeeping in the locker room, machines broken or barely operable for months at a time. And the current manager, George, doesn't give a rip--he's on cruise control. (Managers don't stay long here--George is the fourth manager in the four years I've been using this gym). I understand this is a high-performing gym in the 24 Hour universe, which must be a function of location or an imbalance in the supply-and-demand equation--aside from a few of the trainers, there's nothing special about this gym. When my current membership gets closer to expiration in 12/2015, I'll be shopping around.
The equipment isn't too bad and it's all kept in good condition and cleaned on a regular. Staff is pretty helpful and friendly and I liked the fact I could go any time I wanted since my schedule is really weird, I was really happy while I was going here. However, when I moved out of the area and had to cancel my membership is when they really started to piss me off. They've been calling me almost every week for MONTHS after I've cancelled and keep asking to "discuss my account". There's no account to discuss anymore. I've politely told them that I had no intention on signing back up because of distance issues and I'e politely asked them to stop calling, but they won't. I was a loyal customer of theirs for a few years and this is how they try to get service back? I don't think I'd be going back if I wanted to. Everything is great, but if/when you decide to cancel, be prepared to be harassed about it all the time.
I like the gym, I feel it has lots of machines to choose from however the machines do not look clean, especially the ellipticals. Also if your a larger person like myself, the treadmills are HORRIBLE. You try to run and the belt slips forward (all of them do) and you almost fall off, and the impact of running is soooo loud. Anytime fitness had GREAT new treadmills I could actually run! the locker rooms are always clean, and the group classes are always packed but fun, they always try to squeeze you in (Renee is great). I took a personal training session from Elise and she was a DOLL. never once pressured me to buy and is always motivational when I see her I passing. one thing I wish they would offer is a ladies night once a week or month for free lift weights as its intimidating to go into the BRO-ZONE lol. Great gym I would deff. recommend, better than lacey ultimate fitness.
Great for the price. I wish they had a weight circuit or more weight machines. It would be perfect. Bike machines suck. Never have a problem finding cardio machines though. Always clean. Friendly staff.
Still no wifi after going here for 4 years. I thought Wi-Fi was about $50 a month. The steam room, sauna room, hot tub room is extremely disgusting and the locker room floors are absolutely unbelievably gross. I just wish a little more time and effort was put into the upkeep of this gym place would be nice... What am I paying for? Sigh.