Riviera Fitness Center & MMA
Reviews
I rarely take the time out of my day to write reviews, but my experience here was such a disaster I feel obligated to warn others. Terrible management/ownership. This gym was a disaster from the very beginning and I am so regretful of every walking in there. I chose to check it out because it was close to my apartment building and understood my apartment complex offered free membership. The membership employee told me that wasn't true, but I could join month to month no for $25. I decided to try it out, since it was no commitment. However, I foolishly believed everything he told me and signed something completely different (A one year contract with automatic renewal). On top of that, I found out my apartment did actually provide free membership. The owner Clay told me oh so politely to basically screw off because I was already locked in the agreement and he, the OWNER, couldn't do anything about it! Not sure I have EVER experienced worst customer service. I have heard several employees have been let go. The owner/management that is the real problem for allowing such behavior in the first place, and not taking responsibility to rectify the situation (i.e. refund my money). The gym itself is average to poor, and neither members or employees clean equipment or re-racks weights. If looking for a gym and this is your last resort, I would advice to workout at home.
I will just be honest. Yeah its an ok gym alot to do. But in terms of signing a contract PLEASE BE CAREFUL. They make wishes and try to convince you that you can cancel and they can help cancel at anytime which is a lie. Just remember when you signing a contract you are binded by the contract regardless of what these people say. SO! I learned that lesson. I got stuck with a 2 year membership and paid the consequences along the way. Please dont make my same mistake. And the girls name is Lindsay! And i will put her out there because when I called her to help me she acted crazy! DONT SIGN ANY CONTRACT UNLESS THOSE TERMS ARE SPECIFIED! EVEN IF THEY ARE YOUR FRIENDS. THE TERMS OF THE CONTRACT ARE MADE BY A THIRD PARTY WHO ARE NOT YOUR FRIEND!
great gym with excellent mma instruction, im not a big guy or very strong, i never worked out before i joined there mma class, they NEVER hit me harder than i hit them, so you can kinda set the pace of the sparring, and if you do join dont underestimate the small Japanese lady, she has a vicious triangle
Just moved to Meridianville and learned that the Meridianville location has closed. I will no longer be using my membership; therefore, just giving them a monthly payment for nothing. I contacted their collection center and was told that moving and permanent medical impairment were the only 2 ways to get out of the contract. Riveria will not let me out of my contract, even though I'm (20) minutes away.
Incredible gym. Can't beat the staff, and programs they run. Triad Martial Arts powers their mixed martial arts program, so it is very high quality training!