Club 24 Inc
Reviews
One of the WORST customer service I have received in my life, not to mention the owner is RACIST. My son and I enjoyed this place for a while, when we move to another side of the town were found out that wasn't a gym near us, the closest one was 30 minutes away which we decide to cancel the subscription. Well since then it's been a literally pain in my budget....not just I have top pay the next 30 days but the 30 days after plus $25.00 fee for cancellation. And we were a two....So they say one member last payment weren't thorough because no funds....so they charge $25.00 late fee!!! Really? So after I cancel, pay for cancellation, been charge for two extra months, still they have the guts to charge extra for late fee. Shame on you CLUB 24.
first word to describe this gym would have to be dirty; followed by a description of how poor the customer service was; the only good thing about the gym is the location. overpriced for substandard equipment would adequately describe this gym. i would not recommend anyone to sign up. for people curious about enrollment, the only promotion available is a free day pass, which you are not able to get unless you have a valid id with a city of san luis obispo address; so out of town students i would not recommend wasting $15 on a 1 day pass.
This gym has the worst customer service I have ever dealt with. I paid the first and last month dues with the initiation fee almost 2 years ago and have paid monthly since then. Now it's our last month and the know it all Manager, Sanaz says we didn't give her enough time to cancel the membership (we only gave 30 days and they need 45) so the last month needs to be paid for AGAIN. Stay away from this gym and don't give them any credit card info.
Great staff. All the equipment you could want or need.
I recently joined Club 24, mostly for their spin classes. I was skeptical after reading some of the other reviews here, but have been pleasantly surprised. Their employees and class instructors are really friendly and helpful, and their spin classes are awesome (although it did take me a little while to get used to the black lights). I look forward to trying some of the other classes they offer as well. Pros: affordable, good classes at convenient times, friendly staff, open 24 hours. Cons: Could use some more ventilation- it gets hot and really smells like a gym.