I use to work at this branch, overall I would say people were happy give it a 50/50. Most Parents were happy and pleased; sorry to the lady who had a bad experience, I know as a past staff member most of the fellow employees strived and upheld beyond their duties and then some, but when and if things were about to get over ratio, we had to take the proper measures in maintaining and adhering to regulations. Like I said most parents came in happy and were satisfied. Now as for working here and under the supervisor I had, that's another story. If this specific person would have been a bit more flexible and understanding of circumstances and just life coming up in general, things would have been good, but it just felt like walking on egg shells at some points and stressful. Overall This place isn't bad...they have been making TONS of improvements, from what I've heard and seen. So base your own opinion and don't go off everyone else's...only reason I gave a two and not a three star is only because of the work situation, as for overall I liked the facility for the most part.

My experience has been absolutly horrible. I joined this gym for the sole reason of the childwatch. I was told while joining that I needed to give 3 days notice to cancel my membership. I have taken my children to childwatch twice. first time my son was yelled at by a male employee. I was extremely upset and took my concern up with a director. To my surprise not even a follow up call to check on our status. Second time... child refused to come back. I keep my membership for an additional month deciding on what to do- cancel or cont? I decided to cancel my membership today... Only to be to told that 3 days in advance magically turned into 5! Suprise. Horrible customer service. DONT TRUST THESE PEOPLE WITH YOUR CHILDREN. ALSO STAFF IS RUDE AND SUPERVISORS UNATTENTIVE TO ISSUES. MANAGEMENT A HUGH CONCERN

I joined last week and am enjoying the facility! Everyone I have interacted with from the office staff, the kids club, front desk, trainers, cleaners, life guards and group instructors have all been friendly and provided great customer service.

I love the ymca the zumba class is the best I signed up and it was the best it helps u work out in zumba :-):-) ;-)

The swimming lessons are great. The pool is perfect for kids because it has a graduated, sloping floor. The workout area is bare-bones, and there is no power rack. I guess they don't really want power lifting to be going on there, but it is a problem. Downtown has a power rack.