Numerous people at this gym DO NOT wipe down the machines. I even confronted a woman that was using 5 machines and did not wipe any of them down. She said it would take too long and next time she will wear more clothes. WTF. Management was alerted but did not seem to be concerned. Now I wipe down the machines before and after i use them. TOO many germs spreading around here.

The staff is not reasonable at all. The black card membership is supposed to come with a t shirt and IT WON'T BE YOUR SIZE. I WAS GIVEN AN XL WHICH IS NOT MY SIZE. When you register online, the site asks what size you wear which is something UNIVERsity location does not follow. I was bluntly told that I cant have MY SIZE AND WOULD HAVE TO TAKE THE XL AND THE REASON WAS THAT IT WASN'T SOMETHING THEY DID AT THE LOCATION. I was like what the heck? The massage chair is not comfortable at all and seems to be at least five years old. everything else is okay.

DISCRIMINATES AGAINST WOMEN! Can you give 0 stars? I literally hate Planet Fitness University location. They suck in service and I was totally insulted today by two of the employees. One is a manager and the other is just a staff member. Both males. Females/mothers need to have access to their cell phones in emergency purposes. We need to be able to tote our cell phone in a small bag ( like a tiny purse). If we don't do that, we can leave it one of those machines. Worst of all, we can miss the call from our sick child, etc. Guys, on the other hand, can carry cell phones in their pockets. I was actually on my way out and doing my last leg of workout in the front ab section. I literally had 20 seconds left. One of the employees came to me and stated that he needed to take my tiny bag until I finished my workout. I explained that I only have 20 seconds left. Instead of letting me quietly and peacefully finish my workout, the manager comes over to me and insists that I give them my tiny bag. I said I always carry it and only have 20 seconds left. He kept going on and on and actually insulted me by stating that they don't allow bags because someone can steal their equipment. What! This bag is barely small enough to fit my keys and cell phone. This was enough for me. I'm not going to pay a gym each month and be insulted. They definitely have a double standard. I must also say that this manager is a Tiger Woods wanna be who wouldn't respect his mother because he seems like he is embarrassed of his heritage (if you understand what I mean). I am a church going law abiding citizen who looks as innocent as a baby. I was already having a hard time adjusting to the fact that the place is always so hot (because of the lack of a/c and no ceiling fans). It is a germ-fest and ebola spreading opportunity just waiting to happen. The customer service sucks! They treat members horribly. Now cars are getting broken into with the smash and grab incident(s). It just happened last night or today - I saw the broken glass in the parking lot. Finally, I'm tired of being harassed by male members when I go. It's like a meat market in the worst way. You can't work out in peace. If you are looking for a gym, I would say don't even think about joining this one. The one on Highway 29 is so much better. There are other gyms in the area, and if you want to have a peaceful workout without worrying about someone breaking into your car or being harassed by stinky guys or wanna be Tiger Woods managers, then don't join the University location.

I got pink eye from this gym. I've been watching people lately and I've realized nobody wipes down their equipment, and the staff doesn't watch people to make sure they're doing so. Next time I go in there I'm working out in a hazmat suit. What a disgusting place.

Always too crowded, no matter the time of day. Immature and rude college kids mostly