Express Fitness
gym
7060 N Durango Dr
Reviews
Horrible customer service. They made an unauthorized transaction on my credit card and would not communicate with me. I went in person and they told me to call. I called and left messages, sent emails, and they never responded.
I was originally a member at the Express Fitness location on Craig and Decatur. The location closed without any notice to members. When I called to inquire about canceling my membership and stop billing, I was told that they no longer have any billing or membership information as it has been moved to the location on Ann Rd. I called multiple times to either receive a busy signal or continuous ringing. I then contacted my credit card company to put a block ok the charges from Express Fitness. After seeing a charge from them again this month, it appears that they have changed their billing company. I am beyond frustrated and can not deter people away from this company enough. Do NOT give them your business.
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