My Friend and I work out at PF usually in the early mornings, we love it! It’s a very welcoming environment. We cannot say enough great things about the staff, especially Ryan, Moises and Jaime which are the employees that are usually there during the time we are working out. They are always very warmhearted and eager to answer any questions we may have. Great place all around !

The customer service personnel seemed so distracted that I could not tell who was staff and who was not. One staff member , Brenna was so very helpful and did her best for us in getting our member tags and info. They are busy though and I understand but its not good for future business. When asking a question of staff members other than Brenna, the vacant look in their eyes tells me the training is not very formative and that is not fair to staff members or their customers! Staff person Brenna was terrific and both myself and my wife really liked her and her helpfulness. More attention to staff formation in customer service should take care of it. Otherwise I liked the Gym and the set-up. Its spacious and clean with enough equipment for easy access to the machine of choice. It's a friendly place to work out!

I joined this gym and used it once. I went to the locker room after working out and started to disrobe. I turned around to realize there had been a male staff member cleaning in the women's locker room while I was getting half naked. There were no signs posted and he never said a word. I quickly dressed and left. I returned that afternoon to speak to the manager and one of the girls at the front desk laughed when I explained what had happened. The manager seems like the only real adult employee in a sea of kids who don't care if they humiliate and mock the customers. I am overweight and I was attracted to this gym, thinking it was made for people like me. Their motto is no judgement, but I left feeling very judged.