Stoneworks Climbing Gym
Reviews
Great gym and wonderful for all levels of climbing. Very welcoming atmosphere. I, personally, am a beginner and could not be happier with starting at Stoneworks. The staff, and all the climbers, make me feel comfortable and offer tips in a non-judgemental way.
Stopped in on a Sunday afternoon with my wife and 5 year old daughter to give the kiddo a chance to see what rock climbing is like. The gym had an easy going, friendly and family friendly vibe. Spent a few hours teaching our daughter the ropes and doing a bit of bouldering and top roping. Overall we all had a really nice time at Stoneworks. Purchased a pair of punch passes so we can get a good feel for the place and see how entertained the kiddo is with the sport. No complaints with our first visit and we are all looking forward to our next visit!
The walls are nice. It is a good setup in there, but I wont be going back due to the customer services. I signed up for a rock climbing class through Portland Community College. I showed up on the first day where the only thing that happened was that everyone (a class of around 20 people) got belay certified so they could climb at the facility. The first issue I had was on that day. They knew a large class was coming in for this and they had only one employee there to do all of the belay tests for 20 students. NO ONE got to climb aside from the brief test where you climb a few feet giving the correct vocal prompts to prove you know them. What a waste of a day... That was my only day there. Later that week I was in a car accident that totaled my car and injured me badly. I had to pull out of all of my courses due to my injury. I requested a refund from Stone Works due to the situation and told them that I would be back in a later term to re-take the class. They flat out refused. I pushed the issue. Then they tried to partially refund me charging me for the cost of one day (which was about 1/4th of the total!) and in the end they charged me one "student priced" day, and that only after calling multiple times until I got a manager and then emailing medical proof of my injuries to the owner of Stone Works. The whole process left a bad taste in my mouth and really didn't appreciate the way they treated me. You'd think having the entire left side of your body smashed by a sedan would be a legitimate reason to not be climbing rock walls, but they fought me every step of the way over around a $40 refund. The sad thing for them is that I would have back, but now I never will.
Great place for bouldering, but didn't have the opportunity to top-rope. If I recall correctly, they only allow for gris-gris belaying, and after I explained that I've been climbing for a decade with my other ATC device the instructor looked at me as if I were insane for still using one. Additionally they wouldn't allow for me to get certified on the gris-gris to belay my partner with no experience, albeit the technique is nearly the same. Oh well, I do understand it's for safety, but definitely hampered my day. Seemed like a fun place, would like to go back again if I didn't live conveniently close to other gyms in Portland.
A great climbing gym to boulder and top rope! Friendly staff and fellow climbers. It is nice to have a good climbing gym in the Beaverton area. If you are interested in getting into bouldering or climbing this is a great place to get your start.