american family fitness

American Family Fitness

gym
4751 Brad McNeer Pkwy
Reviews
Danny Kadouri - March 09, 2015

This location is DISGUSTING! The carpet smells and looks like they vacuum maybe once a week (and of the 5 years I have been there, rarely see the vacuuming take place). The equipment and mats always have sweat stains, dirt and hair all over them. There are paint spots all over the walls from where the once entertained the idea to actually upkeep the building...but never followed through. These paint spots have been there for 2 years... The walls are scuffed and covered in dirt from people putting their feet all over them and from never being cleaned. There are also a number of random holes in the walls. Don't foresee them being fixed any time soon either. A big ball of dust literally fell off of a fan and onto my head when I was in the cardio area. Totally unacceptable! They have a box of extra equipment next to the Yoga room which has bands, rollers, medicine balls, ect. in them, but stuff is always missing and none of the staff can ever locate where any of it is. If you can even get someone to help you in the first place. Over the years I have watched this particular location just stop caring about the facility and the members. I voiced my concerns to the management recently. I really wanted to give this gym the benefit of the doubt and hear that they were making moves to improve the facilities, but all I got from the management was excuses and denial. Since my complaint, nothing has changed. The cleaning staff walks around like they don't know what they are supposed to be doing. They have this big industrial sized floor cleaner that the staff pushes around the weight room, but it is so big, it doesn't get anywhere around the machines so there has been mud in the same places for days/weeks/maybe longer. The personal training is sub par at best. Some trainers are legitimate, but the majority are under educated and unprofessional. I see the same trainers eating WHILE training clients on a regular basis. Why would management allow personal trainers to chow down from a bag of food IN the weight room while training someone?? For so many reasons, that is ridiculous and beyond unprofessional. Some of the trainers have people doing exercises completely wrong! It literally makes me cringe when I see a member, who is paying good money and putting trust into a "fitness profession" to help them, and this trainer is having them do, not only ridiculous exercises, but exercises that will injure the client! Ugh, I can't say enough how terrible this location is. Disgusting, unprofessional, uncooperative staff, incompetent...I would be embarrassed to bring anyone there and I would never recommend it to a soul.

Erica Galloway - July 31, 2014

It feels like home everyone is so sweet chris rain was very nice and wonderful to talk with .

Steven Walcer - November 18, 2012

i have been a member of American family fitness since 1999 i find that it is a very warm and welcoming environment the people are great the equipment is terrific even the other members are helpful i have managed to lose 50 lbs over the course of having a membership and have really toned up and gotten stronger and absolutely love this place sure some locations have flaws but overall it is an excellent environment to bring a FAMILY thus the name American family fitness

shenay Nay - February 25, 2012

I came as a guest and I really enjoyed myself. Thinkin bout gettin a membership

A Google User - October 03, 2010

This gym is just fine. My hubby and I pay about $65/month which is average around here. Their hours are pretty long, so convenient. Only issue I ever have is that they tout that they are '24 hours' but that's only certain days during the week. Would be nice if they were open longer on the weekends since that's the best time for some folks to make it to the gym. If folks have problems with contracts, the best advice I can give is that it's a CONTRACT. If you don't follow through, yes,you will acquire fees. You can't expect them to just 'let it go'. Your cell phone company wouldn't help you out if you just quit paying your cell phone bill or 'didn't use it'. If you keep your bank account in good standing, you will have no problem. If you can't do that, I'm sorry but you probably shouldn't get a gym membership. The gym is clean, the fitness folks are helpful and knowledgeable, and the equipment is almost all in perfect working order at all times.

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