VQ customer service sucks. I just moved to the area and I called In Shape first and got great customer service by L.g. and then I called here and she must of ate too much Turkey last night because she was rude. I wanted to know how much there membership was and she told me I had to come in because they had to many packages to go over on the phone lol In Shape gave me no problems and gave me there Black Friday deal over the phone. I'm not wasting my time with this place.. if they treat potential customers this way then I can't imagine once you have signed a contract with them and your stuck there. Thank you for proving my point by insulting me on your response to my review lol obviously the rude behavior I experienced on the phone follows your lead as the owner. I'm entitled to my opinion and its based on the experience I had with your employee. I'm not a fake person this review was based on my true experience. I would expect you to be professional regardless if you agree with my review or not. I may spell like a 3rd grader but your acting like one.. And BTW if your recording the conversations your supposed to inform your callers or your breaking privacy laws. I was never told I was being recorded. In fact I just called and Danielle reconfirmed you have to come in to discuss pricing, its not done over the phone and she also didn't inform me I was being recorded.. per your own admission you record your callers. Your rude and you break the law and according to the other reviews you don't honor your contract. Update: the owner deleted his response to my review. His comments were rude and insulting.

I want to thank Michael and the VQ Staff for their kindness over the pass few months and working with me so I could come down and workout and distress.....I used to belong to VQ a few years back when I lived here in Hanford...I have been here the past 3 months helping my Mom and my terminally ill Father until his passing last week.....Their kindness is greatly appreciated.....I would highly recommend this gym....they work with you....Thanks again........Deborah Downey, Las Vegas

After moving to Hanford about 3 months ago I wanted to find a place that was affordable, provided free classes such as yoga and pilates . Also I wanted to find a gym that had a good environment that makes you feel comfortable while working out. I was very impressed with this gym and it's friendly staff and knowledgable instructors.

VQ did not assist me in canceling my membership correctly. Therefore I was charged an additional month that they will not refund me. I think this is a bad business decision on their part. I will never again re-join VQ and I will tell all who ask me not to join VQ since they conviently charged me an extra month of service that I clearly will not use.

VQ is a nice facility to work out at. However, based on my experience, I would recommend In Shape Fitness as a better alternative.