Anytime Fitness
Reviews
I'm only giving you 1 star because 0 is not an option. I cancelled my membership 17 months after initiating per the 18 month contract, providing 30 day written notice. I started my contract Mar of 2013 and paid annual maintenance fees in July 2013. Mid-Jul 2014, Anytime took out the annual fee. I requested it be reimbursed, or at least pro-rated since I'd only been in the club for the 18 month membership contract and only had one month left in my contract and was told no, the franchise owner "sticks by the contract". The Manager of the IF clubs repeated the annoying phrase at least six times. By this response the club always wins, rather than pro-rating and showing thanks to their customers. Also, the club policy is to not provide the name of the franchise owner to customers leaving no further avenue for negotiation. BTW, six months ago I was told by Anytime that if I cancelled then, there was a stiff penalty fee, so if I just let the contract expire, continuing the membership required my approval anyway and no further action was required. Glad I called them to verify or I'm sure they'd be sticking by "the contract" on that too!
New owners - both the Ammon and the IF gym are clean and nice. Staff is wonderful. I really enjoy getting in and out with little yapping and chit chat that goes on in most gyms.
Bad Choice, Don't do it. Very bad choice. The review below mine, the guy looks Just Like the current owner.. how odd. Trust a former customer, Bad Choice
It is now under new ownership and the current owners are fantastic! I don't know how the previous people were but I wouldn't go anywhere else. Give it a try, you will be treated like family!!
I signed up for a three-month student account and was told that I would pay for them in full and would only be for three months. THEN I notice that I have been charged again for the service two months afterwards. I call and the guy asks me if I signed the auto-renewal, "just for fun." He was so rude and disrespectful I can't believe they feel like they are an honest or positive company. There was no customer service, just really inconsiderate and disrespectful banter, he wasn't trying to help me out at ALL. This is the worst company you can use. Run outside in the summer and ski in the winter...but a BowFlex...you will SAVE MONEY. Don't support such an indecent ccormoration. He literally was yelling at me from 2,000 miles away. I am appalled.