Arbor Fit Club
Reviews
Has lots of extras like tanning and sauna. Nice weight equipment and LOTS of cardio equipment. Has all sorts of group classes. My girlfriend likes them a lot, but I have never gone to any myself so I cant say. Everything tends to be very clean. The overall mood of the gym is one of fitness, not meatheadness. I love it
Poor customer service, it double charged me by mistake for four months, and takes forever to credit back my money! Manager is unreachable. It sucks. Also, you need 18 months contract w. them if you join the membership. Which is not as flexible as other centers usually only 2 months contract.
Clean, no towels- no TV's, some machines have them built in, not all. You have to give 60 days notice to cancel membership! What? rip off- beware, I have to pay for two extra months while injured
Very poor customer service. I had asked to cancel my membership several months ago. I then received a bill stating I owed two additional months of membership dues. At the time I canceled my membership, I was told by one of their employees that I would not owe anything else. Two months later, I was told that it was in the fine print and in my contract, and that you have to give notice 60 days before canceling your membership. Total ripoff, making people pay for two months after you are done using their facility.
Love this gym! The staff is always friendly and my son loved all the workers in the kid's area. We just moved and trying to find a gym that lives up to Arbor Fit is a challenge.
