RETRO Fitness-Downtown
Reviews
I would not give this gym a star. Once you sign the contract, you will be sorry! I recommend never going to any Rapid Fitness/ Retro Fitness place. Find another gym!
I like the gym But the corporate office is a pain in the butt. I was working in Raleigh on contract and had to end my contract early. The kicker is that they don't want to let me out of the contract because I already had the address that I gave them. Its not that hard to see that I have lived in to city's over the past year. Save your self the hassle and go to Fitness Connection in north Hills where they don't make you sing a contract. I'm sorry for the bad review but bad customer service leads to negative feelings!
Despite the growing number of members they keep removing classes and rarely add anything new. After I saw most of my favorite classes being removed and no variety I sent a certified letter cancelling my month-to-month membership. I paid for my last month's membership fee when I signed up AND they acknowledged that they had received the cancellation letter... yet they kept taking money out of my account. I called the home office and I had to argue with them until they agreed to refund me and instead charge me an $8.00 cancellation fee. Shady way to run a business.
