I have been a member for a little over a year and had a few billing problem due to the company that handles the payment processing. The owner has been very helpful in resolving these issues and even gave me 6 months as an apology since it happened a second time. He is a good fella and I like the gym, much better atmosphere to workout in than the globo-gyms. Coming from having a private weight room as a college athlete I greatly prefer workout anytime to the the big guys! Thanks again

Before signing up, I specifically asked if it was okay to perform olympic lift movements and was given the approval. As I was performing power cleans, an associate or clinic official asked me to stop in the middle of my workout because my workout was shaking his office. I switched gears and taped the pull up bar to perform pull ups then was told to stop in the middle of my workout because I couldn't have tape on the bar. Out of frustration, I decided to cancel my contract after 3 days. Yes, there's a contract. I sent my cancellation letter with my key card number as instructed and apparently, they did not receive my cancellation letter. Now, I have another mostly charge on my account that I haven't not used. I called the corporate office and was then told I should have sent it "certified". This is not professional in my opinion and I will hand delivery my cancellation letter, personally, tomorrow.

Its a low budget decent deal I guess. I really like they are open all the time because I never know when I get an urge to go. I feel the sign up policies feel a bit divisive and the fact that you need to send a certified letter to cancel (which one reviewer claimed got "conveniently lost") does not feel good when it could easily be handed to the worker at the desk who can give you a receipt. Other little things like sign up fees are not published until you sign up while they claim "no hidden fees". There tends to be an overall slimey trend everywhere in society in the USA so on that front it is hard to find honesty anywhere. I signed up for the massage table and tanning booth and paid extra money for it, but again it was not mentioned clearly that those are open for use only from 9 to 5 so that again feels a bit slimey too. Maybe I am being harsh calling it that but as an often self employed person I always made sure to avoid deceiving my customers in any way, with those "OH BTW" statements. It is not the job of the customer to extract information out of the service he buys, but the service to offer all the information fully.

I loved working out here but ran into trouble when I wanted to cancel my membership. You have to send a certified letter, which wasn't a big deal, but then the letter was misplaced I had 2 payments come out after my request to cancel was sent. Staff was not helpful in handling this.

employees are awesome! lots of equipment! The place is kept very clean, the only thing i wish is that they had room for more tanning, or a bigger area for floor exercise.. overall, its a great value for the price and its a fantastic place. its never really crowded either, which is great. :)