I'm in a contract dispute with them right now. You can read the contract, and even follow it, but they seem to think they can do whatever the hell they want with your money. You have to give 60 days notice to terminate the contract and now they are trying to make me pay 60 days BEYOND my normal billing date and not 60 days from the date they received my written notice of cancellation. AND now that I get looking at my contract because of this dispute, I realize they took two months' dues out in my initial payment! I didn't notice that before they tried to scam me for the 60 day cancellation. My real beef is that I paid for training sessions (under a separate contract) and then was told that because I needed to cancel and didn't reschedule within 24 hours, I FORFEITED the session. I said that was unfair and asked them to show me where I agreed to that. They said in the "contract." I said it was not in the contract and was then told it was their "policy" and that I was told that verbally when I first signed up. First, I was NOT told that verbally when I signed up and second, the contract states that the agreements in writing are all inclusive and that nothing said verbally is binding. WTF? My advice? AVOID SIGNING UP WITH THESE CHEATERS. I'm taking my complaint to the Florida Attorney General's Consumer Complaints Division and hope they can make these jerks see the light. If not, I work for an attorney. I know he'll help me fight them. :) Kristine Harmon-McCreery

Extremely rude on the phone, was not helpful in any means. Poor customer service, i do not recommend joining this gym.

I was really interested in checking this place out with my mom so we could work on being healthy and fit together... But these people will not stop calling me. I've told them several times I found another gym and they continue to call every other day from different numbers. REALLY WISHING THEY WOULD LEAVE ME ALONE!

the service is extremely poor. the women who work there act as if they do not want to be there and are not friendly at all. other than that, it is a nice gym.

I have had a horrible experience with my membership. I was told by the sales associate that I had 7days to cancel. At that time I also signed a contract that I did not see. When I called to cancel, I was told their computers were down and I would get a call back. That never happened so I called back and spoke to their corporate office that did not help me in ANYWAY. They have been taking $31.03 out of my account since Oct. and this experience has been a nightmare!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! DO NOT SIGN UP.