New York Sports Clubs
Reviews
I have been a customer of New York Sports Clubs (Somers, NY location) for 2 1/2 years now, starting when I graduated college in 2012. The ONLY reason this gym continues to get my money is its location. The gym is located 10 minutes from my house, and 5 minutes from my job. I have had many bad experiences over the past 2 1/2 years, some of which I have reached out to New York Sports Clubs directly, to which I received no response. What has finally prompted me to write my review here today is there new membership plan. First, lets start with some of the things I have experienced during my membership there. -NYSC employees attempting to clean the facilities around you during your work out. -Using acrid cleaning materials on the floor around the bench I was on. -Cleaning the mirror infront of me as I squat, so that I can't see my form. -Attempting to rack weights around me as I am moving a machine, having to pause between reps so as not to hit them. -During their renovation this past year, they were painting during gym hours, causing members to be exposed to the fumes. In addition, they only had a 2 man team doing this, so the process took nearly an entire week. Also, the sections they were painting rendered the machinery near the painters unusable because they were covered in drop tarps. -One of the main reasons I chose this gym, is that they had a boxing bag. I was practicing boxing for several months but it got too costly balancing two gym memberships, so I dropped my boxing membership. When they re-did the floors in the group work out room, they removed the boxing bag and I was told "We cannot have it anymore, it's damaging the floors". I have been assured by the manager he is going to bring a substitute back, but I have yet to see it in over 6 months. But I digress, let me tell you about their new membership plan. When I first signed up to NYSC in the summer of 2012, I paid the following: -$50.00 processing fee. -$200.00 "one time" membership fee. -$69.95/month for the past 30 months = $2098.50 -$30.00/year additional membership fee. -$XX.XX if I wanted to break contract within the first year. Now, as of recently, and likely due to the fact that a Planet Fitness is being put in down the street, NYSC has begun offering a new membership plan. This plan boasts "lower" prices and NO COMMITMENT. -$19.95/month + $199.00 "one time" membership fee + $50.00 processing fee (this fee is waived if you are already a member.) -$29.95/month + $119.00 "one time" membership fee + $50.00 processing fee (this fee is waived if you are already a member.) -Can't recall the details of the last one as I didn't even consider it. As I was discussing the possibility of switching the plan, I asked a few questions: -Can I avoid or have a refused "one time" membership fee as I already paid it when I intially signed up? Answer: No, sorry it's part of the plan. -I noticed in the contract that there is a $30.00 fee to end my membership, yet your sign boats "NO COMMITMENT"? Answer: Yes, well there is no commitment other than the $30.00 fee. -With this no plan I noticed you no longer provide towels. I have already paid my $69.95 for the month of January which includes towels. Will I still have access to them until the end of the month? Answer: No, once you sign up the rules of the new plan take effect immeaditely. -So, that being said, you are going to compensate me the pro-rate for the rest of the month based on the cost difference of the new plan, right? Answer: No, thats not how this works. Bottom line, the very second another gym options becomes more convenient for me, I will be taking the opportunity to leave. If by reading this I have helped save you from this awful company, then you are welcome.
If your serious about your workout this is the place to come you won't find any slackers in here taking up space. The locker room is so so but the service staff is very friendly.